Q:
: Which payment methods u accept?
A:
: We accept ,Visa, MasterCard,For first time customers please make sure to place your order to your billing address of your credit card or we will deny your transaction. After payment is completed, buyer needs to contact us immediately on the same day through email if buyer needs their item to be shipped to a different address.
Q: : Do u have a MOQ limit or a break down of the price?
A: :No MOQ limit.The more, the cheaper.
A: :Can u ship through DHL if I place a large order?
Q::Yes,we ship through EMS,UPS,DHL,airmail.
Q: :After the payment,what is the delivery time?
A: :Usually,it takes 5 to 8 working days.For all orders, delivery is 100% guaranteed
Q: : Where I can track my Order?
A::
-US Customer: http://www.usps.com
-CA Customer: http://www.canadapost.ca/Personal/Tools/Track/ItemSingle.aspx
-UK Customer: http://track.royalmail.com （Only show delivery date）
-DE Customer: Call 0049-69-97502140
-FR Customer: http://www.chronopost.fr/transport-express/livraison-colis/accueil
-Brazil Customer: http://www.correios.com.br/servicos/rastreamento/internacional/default.cfm
-AU Customer: http://ice.auspost.com.au/
Usually after the tracking no. is offered,it takes 1 or 2 days for the delivery status to be updated on the tracking website.
Q: :Do u make custom order?
A::yes,MOQ is 100pcs.
Q: :If my package is seized by Customs or lost in the delivery process,what can u do for this?
A::jerseys seized by our customs :we reship the whole package or refund ,jerseys sezied by customs abroad:we just reship half of the qty seized except that insurance fee for the shipping is paid
Q: : Do you have 3X,4X and/or 5X sizes in NBA, NFL,NHL or MLB jerseys?
A::The sizes for most of our current available jerseys are from size 48 to 54.For few jerseys,size 56,60 is available.
Q: :The jerseys I need do not show in ur stock list,can u help me?
A::We have been keep restocking.You can also advise us the hot selling jerseys unavailable in our warehouse.Thank u.
Q::what about ur return policy?
A:: Pls return the jerseys (within 7 days after receiving),refund or exchange will be offered.Postage is buyer's responsiblity.
